Shipping policy

Shipping Policy | Diva Candle

We strive to deliver your orders safely and on time.

📦 Order Processing

  • All orders are processed within 1–3 business days

  • As our candles are handmade, slight delays may occur during high demand

🚚 Shipping Time

  • Estimated delivery time: 3–7 business days across India

  • Delivery timelines may vary depending on your location

💸 Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout

  • Free shipping may be offered on select orders or promotions

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your package in real time.

⚠️ Delays

We are not responsible for delays caused by:

  • Courier partners

  • Natural events or unforeseen circumstances

📦 Incorrect Address

Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

🕯️ Damaged Orders

If your order arrives damaged, please contact us within 24 hours of delivery with an unboxing video or clear images for quick assistance.

For any shipping-related queries, feel free to contact us at:
📩 divacandles37@gmail.com

Thank you for shopping with Diva Candle 🤍